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Ask the Web Guy

Secure Checkouts Secure Sales

My website isn’t secure and buyers are stopping before checkout…why? There probably used to be a lock icon that would come up when you checked out, now it’s not there and sales have plummeted. Is your SSL up to date? Are you using a shared certificate? Do your images link properly? All of these issues [...]

We’ll Be Your Web Guy

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Dear Web Guy: We don’t have someone to update our website. Our web guy moved. We just need a couple updates. What can we do? – Web Guy Gone, San Francisco Dear Gone: Assemble your passwords. Ask for things like FTP log-ins and your domain registry information. You’ll want to get those to your new [...]

PC vs. Mac: PC Costs Outweigh Its Easy Use

Ask the Web Guy

Dear Web Guy, I just repaired my 2005 Dell 6400 computer instead of buying a new one to save money. It had crashed and I thought I would lose all my information but I took it to a Staples and they saved everything for about $250. To backup and fix the old model, I went [...]

You Can’t Game Google

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There is no magic Google wand or formula. You have to work hard on coding to build websites to become Google-ranked. You can’t game Google. Google frowns upon SEO firms that advertise magic tricks to beat the Google algorithm, which just in case you didn’t know, is constantly changing the way it indexes and displays [...]

Online Shopping Has Got to Be Smooth and Easy

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My shopping cart is messed up what do I do? How can your customers buy from you? If your customers want your product and they can’t get the cart to work, they are going to go immediately and find it somewhere else. You may have lost them. You don’t send someone into a grocery store [...]

E-mail Forms Should Be an Instant Connection

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I can’t get my e-mail form to work. So you have a form, but you aren’t getting your messages? Maybe they are going to you@yourdomain.com or whatever the default was in the script that your Web Guy put on your page to protect your e-mail. Regardless, this isn’t good, missed questions via e-mail are like [...]

It’s Never Good When Your Site Won’t Come Up

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My website won’t come up so what do I do? I type in my website and this comes up: Apache/2.0.63 (Unix) mod_ssl/2.0.63 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.14 Server atxxxxxx Huh? What does that mean? Why is this showing up or worse yet, why is the Apache the configured screen? If you see this then it [...]

Facebook Link Should be Easy

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How do I link my site to my Facebook page and get a Like button? You want one of those “Like us” on Facebook icons on your site probably because it’s one way to update that portion of your website, right? But because you don’t know how and your Web Guy won’t train you, you [...]

Google Maps An Easy Add-on

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I just found out about Google Maps and want it on my site so how do I do that? Google Maps is a great tool for businesses that have brick and mortar street locations and that are also online. Google Maps comes up in local searches, gives directions and is something you can update yourself. [...]

Google and Customers Like New Content

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The copyright on my site is from 2008 what does that mean? This is a sure sign that you aren’t keeping things updated or moving through Google due to a lack of updated content. Google likes it when you change your page, come to think of it, your customers like it too. Because once you’ve [...]

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