Bull torso! I know a lie when I hear it. Three hours, two computers, four e-mail accounts, two cell phones, two smart phones and three VZW operators and two supervisors later, two Droid X were activated. At midnight.
Get ready for some lies and some time to get to the sleek but not-so-smart phone up and running. (Remember: beauty and brains…not generally a hand-in-hand situation).
It was chronicled in reviews in July. It’s September and still happening:
1. There are no activation directions in the box (six ultra teeny tiny books, no hints on activation. Just turn phone on.)
2. No directions expressing the need to synch contacts on G-mail or through VZW backup assistant BEFORE activation (If you have 500+ contacts don’t do anything VZW tells you. Hang up, use backup assistant check in on VZW account online and G-mail and protect your contacts! Or go to a VZW store.)
3. Setup G-mail BEFORE activation
4. You will be calling VZW when Google and VZW passwords force errors
5. Have VZW account and online passwords handy and they won’t work so call VZW again
6. Oh, wait. You’re still on the phone waiting because they lied to you about G-mail synch issues
7. Don’t call after 11 p.m. (Pssst, their tech staff isn’t available. Demand a supervisor.)
8. Have a landline or another phone available to call from when your Droid X doesn’t activate properly (because get this: they want to call you to calm you down cuz you’re mad now)
9. And have your Google account, VZW online, and a third e-mail account available to receive all the new passwords you have to setup
9 a. Wait, it takes 3-5 days to get your new VZW password (keep your old phone on “airport mode” and sure, you can access your contacts like this — VZW suggestion, not mine)
10. Other than that, the phone is cool